Features | Capture Review

Get More Reviews with Capture Review Tools

The Capture Review tool suite offers everything you need to monitor your review stream, manage your online reputation, and get more real reviews for your business.

Review Generation

Get more reviews with automated email and SMS text requests that make it easy for customers to respond

Email & SMS Reminders

Send friendly reminders that encourage a positive response to generate more 5-star reviews

Prevent Negative Reviews

Catch unhappy customers with our pre-review survey and potentially avoid 1-star reviews

Monitor & Publish

Collect, curate, and post reviews in multiple online venues all automatically after our free setup service

Auto-Post To Social Media

Take advantage of integrated auto-posting support to show your positive reviews on Facebook & Twitter

Reputation Manager

Follow your review trends and respond to your customers to create positive feedback loops

Keep negative feedback offline

Capture Review lets you be proactive in reaching out to customers who had a negative experience before they damage your online reputation.

Make it easy for happy customers to spread the good word.
Funnel unsatisfied customers into your customer service system before they access the review site.
Get the time and information you need to turn unhappy customers into your best reviewers.

Gain control with the Capture Review Dashboard

It’s a reputation management command center that offers one-stop control of your entire review stream, making it easy to turn customer reviews into a powerful marketing tool.

Access customer feedback data and manage your online review stream with ease.
Keep tabs on every review that shows up on the major third-party sites.
Collect and manage customer reviews from all over the Web to give your business a competitive advantage.

Run automated feedback request campaigns

Whether you run a local business or a multi-location enterprise, Capture Review makes it simple to get more 5-star reviews with multi-channel review request campaigns.

Upload contact lists and schedule review request campaigns with ease.
Set up automated SMS & Email feedback requests and reminders.
Give every customer a quick and easy way to post a review of your business.

Showcase your best reviews

The Review Management suite lets you gather all your reviews in one place, then stream your best customer feedback to websites and social media profiles.

Curate your reviews and use a simple copy/paste embedding function to share your favorites.
Increase conversions by automatically displaying good reviews as they come in.
Use the selective edit/show/hide snippet function to stay in control of your content.