Prevent Negative Reviews From Ever Happening
Turn Potential Negative Reviews into Positive Feedback
Nobody is perfect, and negative reviews often result from simple misunderstandings or minor mistakes. Customers really respond well when you are willing to listen to them, and Capture Review gives you a chance to do just that. Our ratings filter tool sends feedback from customers who would have left negative reviews on major forums into your customer service channel. You get a chance to hear them out and address their issues before they go public with poor reviews.