Prevent Negative Reviews From Ever Happening

Turn Potential Negative Reviews into Positive Feedback

Nobody is perfect, and negative reviews often result from simple misunderstandings or minor mistakes. Customers really respond well when you are willing to listen to them, and Capture Review gives you a chance to do just that. Our ratings filter tool sends feedback from customers who would have left negative reviews on major forums into your customer service channel. You get a chance to hear them out and address their issues before they go public with poor reviews.

Get More Reviews with Capture Review Tools

The Capture Review tool suite offers everything you need to monitor your review stream, manage your online reputation, and get more real reviews for your business.

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Review Generation

Get more reviews with automated email and SMS text requests that make it easy for customers to respond 

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Email & SMS Reminders

Send friendly reminders that encourage a positive response to generate more 5-star reviews

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Prevent Negative Reviews

Catch unhappy customers with our pre-review survey and potentially avoid 1-star reviews

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Monitor & Publish

Collect, curate, and post reviews in multiple online venues all automatically after our free setup service

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Auto-Post To Social Media

Take advantage of integrated auto-posting support to show your positive reviews on Facebook & Twitter 

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Reputation Manager

Follow your review trends and respond to your customers to create positive feedback loops

Free Reviews Scan

Find out your company’s online review score with a free scan of all your reviews.